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Privacy Policy

Last updated: August 2026

 

At Hopta, the protection of personal information is an integral part of our commitment to our clients, partners, candidates and website visitors.

This policy clearly explains how we collect, use, disclose, store and protect the personal information entrusted to us.

It applies in particular to information collected through our website, our forms, our communications and in the course of our business activities.

 

1. Person responsible for the protection of personal information

Hopta has appointed a person responsible for the protection of personal information.

This person is responsible in particular for ensuring compliance with the company's practices regarding the protection of personal information and for processing requests concerning access, rectification or any other matter relating to privacy.

Person responsible for the protection of personal information:
[Name or title to be completed]

E-mail :
[Email address to be completed]

Address :
[Business address to be completed]

 

Any questions regarding this policy or the processing of your personal information can be addressed to this person.

 

2. What personal information can we collect?

The information collected varies depending on your interaction with Hopta.

These may include, in particular:

  • first name and last name;

  • email address;

  • phone number;

  • company or organization;

  • function or professional title;

  • information provided in a form;

  • content of your communications with us;

  • information related to a service request;

  • curriculum vitae and professional information when you submit your application;

  • IP address;

  • device and browser type;

  • data relating to the use of the site;

  • preferences regarding cookies;

  • any other information that you voluntarily choose to provide to us.

 

We seek to limit data collection to the information necessary for the purposes for which it is collected.

 

3. How do we collect your information?

We may collect information when you:

  • fill out a form on our website;

  • request information about our services;

  • Contact us by email or phone;

  • request a consultation;

  • submit your application for a position;

  • you register for a training course or activity;

  • you subscribe to a communication;

  • use or visit our website;

  • maintain a professional relationship with Hopta.

 

Certain technical data may also be collected automatically when you visit our site, including through the use of cookies and similar technologies.

4. Why do we use your information?

We may use the information collected to:

  • to respond to your requests;

  • communicate with you;

  • to provide our services;

  • prepare a proposal or offer of services;

  • to maintain a customer relationship;

  • manage registrations for our training courses or activities;

  • process the applications received;

  • improve our website and services;

  • measure site traffic and performance;

  • to ensure the security of our systems and communications;

  • prevent fraudulent or malicious activities;

  • to comply with our legal and regulatory obligations.

 

We do not use your personal information for purposes incompatible with those for which it was collected, except when permitted by law or with your consent when required.

 

5. Consent

Where required by law, Hopta obtains your consent before collecting, using or disclosing your personal information.

 

Your consent must be freely given, informed, and given for specific purposes.

Where applicable, you may withdraw your consent by contacting our privacy officer.

 

However, withdrawing your consent may limit our ability to provide you with certain services when the information in question is necessary for their provision.

6. Connection cookies

Our site may use cookies and similar technologies to ensure its operation, improve the user experience, and understand how visitors use the site.

These technologies can be used, in particular, to:

  • ensure the site's operation;

  • to remember certain preferences;

  • measure attendance;

  • analyze site performance;

  • to improve our content and services.

 

Depending on the tools actually used on the site, some cookies may come from third-party providers.

When required, you can accept or decline non-essential cookies using the consent management tool available on the site.

 

You can also change your browser settings to control certain cookies.

 

7. Analytics tools and third-party services

Hopta may use technological tools provided by third parties to operate its site, measure its use, manage its communications or provide certain services.

These suppliers may process certain information on our behalf.

Depending on the actual site configuration, these may include:

  • Wix;

  • Google Analytics;

  • Google Search Console;

  • form management tools;

  • communication and messaging tools;

  • hosting or technology infrastructure providers.

 

This list should be adapted to the tools actually used by Hopta.

 

We encourage users to also review the privacy policies of the relevant providers where appropriate.

 

8. Disclosure of personal information

Hopta does not sell your personal information.

However, we may share certain information with suppliers or partners when necessary to provide our services or ensure the operation of our business.

These third parties may include, in particular:

  • technology suppliers;

  • hosting providers;

  • messaging services;

  • Web analytics services;

  • consultants or authorized subcontractors;

  • suppliers necessary for the provision of certain services.

 

We seek to limit the information disclosed to what is necessary.

 

Information may also be disclosed when permitted or required by law.

9. Information processed outside Quebec

Some technology providers may process or store information on servers located outside of Quebec or Canada.

In these circumstances, the information may be subject to the laws applicable in the territories where it is processed.

 

Hopta takes the necessary steps to assess the risks associated with these communications and to adequately protect personal information in accordance with applicable requirements.

 

10. Information Retention

We retain personal information only for as long as necessary for the purposes for which it was collected and to comply with our legal, contractual or regulatory obligations.

Retention periods may vary depending on the nature of the information and its use.

 

When information is no longer needed, it is securely destroyed or anonymized where permitted by law and appropriate.

11. Information Security

Hopta places particular importance on the security of personal information.

We implement administrative, technical and physical measures adapted to the nature of the information held and the risks to which it may be exposed.

These measures may include, in particular:

 

  • access control;

  • authentication;

  • privilege management;

  • system security measures;

  • staff awareness;

  • internal procedures;

  • secure information management;

  • Incident prevention and detection measures.

 

However, no method of electronic transmission or storage can guarantee absolute security.

 

12. Confidentiality Incident

Hopta maintains procedures to manage incidents that may affect the confidentiality or security of personal information.

When an incident occurs, we assess, among other things, its nature, the information involved, and the possible consequences.

 

When required by law, Hopta notifies the individuals concerned and the relevant authorities and takes reasonable steps to reduce the risk of harm.

 

13. Your rights

Subject to the conditions and exceptions provided by applicable law, you may, in particular, request:

  • access to the personal information we hold about you;

  • the correction of inaccurate or incomplete information;

  • information regarding the use or disclosure of your information;

  • the withdrawal of your consent where applicable;

  • the cessation of broadcasting or de-indexing in certain situations provided for by law;

  • the communication of certain computerized personal information in a structured and commonly used technological format when the right to data portability applies.

 

To exercise your rights, please contact our privacy officer.

We may need to verify your identity before processing your request.

 

 

14. Applications and recruitment

When you submit your application to Hopta, we may collect, among other things:

  • your contact details;

  • your curriculum vitae;

  • your professional experience;

  • your training;

  • your skills;

  • the information contained in your cover letter;

  • the information you provide during the recruitment process.

 

This information is used to evaluate your application and to contact you regarding employment opportunities at Hopta.

 

They are accessible only to people who need to consult them as part of the recruitment process.

 

15. Links to external sites

Our site may contain links to websites operated by third parties.

Hopta is not responsible for the privacy practices, security measures or content of these external sites.

We recommend that you review their privacy policy before providing them with any personal information.

16. Minors

Hopta's services are primarily aimed at businesses, organizations, and professionals.

We do not intentionally seek to collect personal information about minors through our website, except when necessary and permitted by law.

 

17. Complaints concerning the protection of personal information

Any questions, concerns or complaints regarding how Hopta handles personal information can be directed to the Privacy Officer.

 

We will handle requests and complaints confidentially and within a reasonable timeframe.

 

18. Policy Amendment

Hopta may modify this policy to reflect changes in its practices, technologies, services, or legal requirements.

 

When a significant change is made, appropriate notice will be published or communicated as required.

We invite you to check this page periodically.

 

The date of the last update appears at the beginning of the policy.

 

19. Contact us

For any questions regarding this policy, your personal information, or the exercise of your rights:

Hopta

 

Person responsible for the protection of personal information
[Name or title]

Email: [email address]

Address: [postal address]

Telephone: [phone number]

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